Thoughts to take into the new year
Today was one of those days that’s perfect for shutting down early, wasn’t it? Eveybody else has, so you won’t be getting anybody on the phone that you might need to connect with. Your email is likely to be met with an autoresponder message letting you know that you contact is out of the office [...]
Gerald R. Ford, 1913-2006
Presdient Gerald Ford, 38th President of the U.S., has died at 93.
He will probably be best remembered for leading the nation through a much-needed period of healing — something we could use again along about now.
R.I.P., Mr. Ford.
[tags]Gerald Ford, Richard Nixon, Watergate[/tags]
De-humanizing the human part of business
Nice rant by Chris Carfi about worshipping those false gods of gadgets and gizmos over the customer perspective last week. He makes a number of good points but here’s the bit that caught my eye.
He quotes Inc.’s Alex Salkever as follows: “Now, for the first time, smaller businesses can afford to send automated phone messages [...]



Dawn Rivers Baker, aka The Journal Blogger, is the editor and publisher of The MicroEnterprise Journal, and the self-proclaimed Socrates of the small business blogosphere. See her 


